PETCH Connect is live!
Unlock the benefits of personalized communication with pet owners.
Communication is the heartbeat of quality veterinary care.
PETCH Connect is an intuitive, interactive SMS platform designed specifically for the modern veterinary practice. By bridging the gap between the clinic and the home, PETCH Connect ensures that no patient—and no pet owner—is ever left wondering about the next step in care.
Whether you are managing a post-operative recovery or a lifelong condition, PETCH Connect automates the "check-in" so your staff can focus on the patients currently in the exam room.
Key Features & Benefits
- Interactive Two-Way SMS: Move beyond one-way notifications. PETCH Connect allows for real-time, conversational updates that build trust and keep owners engaged.
- Acute Care Follow-Ups: Automatically check in on patients after surgeries, dental procedures, or urgent care visits. Identify potential complications early through proactive owner feedback.
- Chronic Disease Management: Simplify the long-term journey for patients with diabetes, arthritis, or kidney disease. Use scheduled touchpoints to monitor appetite, mobility, and medication compliance.
- Enhanced Compliance: Send timely reminders for rechecks and refills, ensuring that treatment plans are followed.
- Reduced Call Volume: By moving routine follow-ups to a streamlined text interface, you free up your front desk phone lines for emergencies and new appointments.
The PETCH Difference
In a world of "set and forget" appointment reminders, PETCH Connect stands out by being patient-centric. It transforms the smartphone into a clinical tool, ensuring that "discharge" doesn't mean the end of the conversation, but the beginning of a better recovery.
Email info@petchtech.com to learn more, spots are filling up for our Winter/Spring 2026 onboarding cohort!
Walter, our Director of Naps, taking a well-deserved nap after PETCH Connect launched in early 2026.